Privacy Policy

By using the site you consent to the collection, use and disclosure of your personal information in accordance with this policy.
 

Jalma Trading and Illuminated Design is committed to protecting your privacy. This privacy policy tells you about our online collection, use and disclosure of personal information. The terms of this policy apply to all personal information collected by Jalma Trading on the website illuminated-design.co.uk.

This site is operated by Jalma Trading and may be accessed in the United Kingdom and Great Britain and Northern Ireland and abroad. For personal information protection purposes, Jalma Trading is the controller and, unless otherwise noted, is also the processor of the personal information. Information collected may be retained as long as it is reasonably required for the purposes it was collected.


Privacy information requests 

You may forward any questions, comments or complaints that you might have about this privacy policy to:

James Hunt
Jalma Trading
49 Mill Stream Gardens
Tonedale, Wellington
Somerset, TA21 0AA
United Kingdom


Or by email to: privacy@jalmatrading.com


Consent to Collection of Your Personal Information

When you visit this site, certain kinds of non-personal information, such as the website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the site's operation. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site. Demographic information (e.g., your occupation, hobbies, gender, or interests) may also be collected and may be linked to your personal information.

We only collect personal information about you after you have provided us with your consent to collect that specific information. By voluntarily providing this information to us, you consent to the collection and use of your personal information as set out in this privacy policy.


Personal information includes:

  1. information collected when you register including your member name and password, your name, your mailing address, email address, and phone number.
  2. information collected when you make a purchase including your credit card number and billing address.

You may always choose not to provide personal information, but if you so choose, certain products and services may not be available to you.


Use of Your Personal Information

Jalma Trading collects and uses your personal information to:

  • create and manage your membership account;
  • process your transactions;
  • provide customer service;
  • perform research and analysis aimed at improving our products, services and technologies;
  • to display content that is customized to your interests and preferences;
  • to run contests, select entrants, and choose prize winners;
  • to run Interactive Areas;
  • to communicate with you about your transactions, new products and services.

If you would like to exercise any of your personal information protection rights (including the right to have your personal information deleted), please contact us using the "Contact Information" below.

Disclosing Your Personal Information

Except as set out in this privacy policy, Jalma Trading and Illuminated Design does not disclose or sell your personal information to any third-parties.

We may disclose your personal information to third-party service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to fulfill orders and shipments, to assist in marketing, to conduct audits, etc. Those third-party service providers (i) shall be permitted to obtain only the personal information they need to provide the service, (ii) must protect personal information to the same extent as Jalma Trading and Illuminated Design , and (iii) shall be prohibited from using it for any other purpose.

If you have entered into and/or won an Jalma Trading contest, we or a contest sponsor may publish your name and city of residence. Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the "Changes to This Privacy Policy" section below. We reserve the right to disclose your personal information if required or permitted to do so by law.


Accessing Your Personal Information

If you would like to review or revise information that you previously provided to us, you may access and change your personal information in the "Account Details" section of the site. You may also contact Customer Service at 07590 423583 or by emailing Illuminated Design for assistance.

Personal Information Preferences

Jalma Trading and Illuminated Design respects your right to make choices about the use and disclosure of your personal information. If at any time you decide that you do not want to receive surveys or marketing communications from us, please let us know by phone or e-mail. If you choose not to receive marketing communications, please be advised that you will continue to receive transaction or account communications.


Use of Cookies and Other Technologies

Illuminated Design uses "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard drive. Cookies contain information, including personal information, that can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, session identification number and your navigational history and preferences.

Cookies can save you time by eliminating the need to repeatedly enter the same information.

In some cases, our third-party service providers may use cookies on our sites. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Illuminated Design, and does not cover the use of cookies by third parties.

You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies but you will be able to perform basic navigation through the site.

In addition to cookies, we may use other technologies, including single-pixel gifs (also known as web beacons) on our websites and in promotional e-mail messages or newsletters. These tiny electronic images assist us in determining how many users have visited certain pages or opened messages or newsletters. We do not use these images to collect personal information.


Security of Your Personal Information

The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information including without limitation:

  • limiting access to your personal information to those of our employees who require it to provide services to you;
  • requiring employees to sign confidentiality agreements to protect customer and other confidential information;
  • ensuring that third-party service providers maintain the confidentiality of your personal information and not to use it for any unauthorized purposes;
  • storing your personal information in secure computer systems which protect it from unauthorized access or use.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.


Links

We may link to websites, including those of our subsidiaries and third-party content providers, that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use

Changes to This Privacy Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the "last updated" date at the top of the policy. If there are material changes to this statement or in how Jalma Trading and Illuminated Design will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit one of our sites.


© Jalma Trading 2017. All rights reserved. Privacy Policy.